Breakdowns answered 24/7. Maintenance that prevents the next one.

When a coolroom or freezer fails, call and talk to the technician who will diagnose it. Between breakdowns, a programmed maintenance schedule finds the worn part before it becomes a lost stock day.

What this covers

  • 24/7 breakdown service

    Fault diagnosis and repair any hour, with temporary measures to protect product while parts are sourced.

  • Programmed maintenance

    Scheduled inspections, coil cleaning, electrical checks and performance readings, set to the duty and environment of your plant.

  • Leak detection and refrigerant management

    Leak checks, repairs and refrigerant recovery under ARC licensing, with the records the regulations require.

  • Technical support

    Troubleshooting advice for site staff and other contractors when a fault needs an expert opinion rather than a truck roll.

When it fails

Refrigeration rarely fails at a convenient time. If product is at risk, call the number at the top of this page. Describe what you are seeing — alarms, temperatures, noises, what changed — and you will be talking to the person who does the diagnosis, not a call centre.

Before it fails

Most breakdowns give warning: rising head pressure from a dirty condenser, a slow leak, a contactor starting to pit. A programmed maintenance visit is scheduled to find those signs. Each visit is recorded, so the history of your plant is on file when something does go wrong.

Planning new plant, or need answers about the old?

Send the details and we will come back with questions, a site visit or a quote.

Request a quote

Breakdown right now? 0490 378 942, any hour.